What We Collect and Why
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose to use. If you deposit via bKash, Nagad, or Rocket, we record the transaction reference and amount to reconcile your account
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wallet; we do not store your mobile banking PIN or full wallet credentials. We also collect device and session data automatically — your IP address, browser type, and pages visited — to keep your account secure and to detect unusual access patterns. This data is used
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solely to operate your account, process withdrawals, and respond to support requests. We do not sell your personal information to third parties. Retention periods vary by data type: transaction records are kept as long as required for financial compliance, while session logs are cleared on a
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rolling basis. Your eligibility to use this platform and the applicable data rules depend on your local law and the region from which you access the service.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.